Domaines d'études

Presentation of the speakers

Claude Béland

Advocate Emeritus, President of the Mouvement Démocratie et Citoyenneté du Québec, former President of Desjardins Group, Associate Professor at the École des sciences de la gestion (UQAM), President of the International Research Group in Financial and Fiduciary Ethics (UQAM), Visiting Professor at the Institute of Research and Education for the Co-operatives (IRECUS) at University of Sherbrooke (Québec, Canada)

Claude Béland is associate professor at the School of Management of the Université du Québec à Montréal (UQAM) and at the Institute of Research and Education for the Co-operatives at the University (IRECUS) at the University of Sherbrooke. He is also the Executive President of the Committee of Fondation Lionel-Groulx and President of the International Research Group in Financial and Fiduciary Ethics (GIREF) at UQAM. Since 2003, he is the President of Mouvement démocratie et citoyenneté du Québec. He has made several publications about citizenship and co-operative movement.

He was President of the Movement Desjardins from 1987 to 2000. He was also President of the board of directors of the MEDAC, the Movement of Education and defense for shareholders.

Claude Béland is a lawyer and has received many awards and honours: Officier de l'Ordre du Québec and Ordre des francophones of America. He holds Ph.D. honoris causa from the University Laval, Université de Montréal (UdM), UQAM, University of Sherbrooke, and University of Jean Moulin in Lyon, France.

Nadège Broustau

Professor – Researcher, Chair in public relations and marketing communication (UQAM)

Professor at the Department of social and public communication at the University of Québec in Montréal (UQAM), and associate researcher at the Laboratory of Press Analysis Caisse-Chartier, Nadège Broustau combines professional and academic experiences in the communication field.

She holds a Ph.D. in public communication and political journalism from the University Laval, and achieved a post-doctoral study in communication within the Group of research on journalism mutations (GRMJ). As a professor at UQAM, she teaches media relations, public relations writing, and strategies of mix researches (combining qualitative and quantitative researches).

Her research interests entail public relations, journalism, mediatic representations, communication issues in social economy, notably in the co-operatives organizations, and communication practices in the cultural and artistic area.

In 2012, she took part in various events and meetings on issues of the co-operative movement (notably the International Conference in Venezia) and presented two communication about the steps of research of the field of study « Communications and Co-operatives » developed by the Chair in Public Relations and Marketing Communication : one at the School of Applied Social Sciences of the University of Stirling (Scotland), in April, and another at the National Congress of the Canadian Public Relations Society (Victoria BC, Canada) in June. She also participated in a study held by the Chair and the firm of market research Ipsos on the perceptions and the representations of the members and non-members towards cooperative organizations.

Satoko Chikamoto

Senior Researcher of Consumer Co-operative Institute of Japan, Regular Board of the Japanese Society for Co-operative Studies, lecturer of Rikkyo University and Tsuru University (Japan)

Mrs. Satoko CHIKAMOTO is senior researcher at the Consumer Co-operative Institute of Japan and a member of the regular board of the Japanese Society for Co-operative Studies. She is also lecturer at Rikkyo University and Tsuru University.

She holds a master degree in Sociology and leads researches about communication between Cooperative members and managers by both statistical method and quantitative interviews. She also served as Director of the all Japan Consumer Co-op members census every three years from 1994 with JCCU. This large census is the only one that totally shows consumers satisfaction to consumer cooperatives in Japan and their tendency of choice.

She is the author of "How do Mothers with Young Children Co-operate in Modern Society?", Cooperation in Daily Life (2006), and "Who is the Manager in Your Kitchen, Wife or Husband?", World (2009).

Mark Craig

Director of Corporate Affairs, The Co-operative Group (Manchester, United Kingdom)

Mark Craig is Director of Corporate Affairs at the Co-operative Group since September 2010. He reports to the Group’s Chief Executive, Peter Marks, on the Group’s public relations, internal communications, public affairs and social goals activities. Before becoming Director of Corporate Affairs, he was Director of Communications from 2007.

Prior to joining the Co-operative Group, Mark was General Manager – Co-operative Affairs at United Co-operatives, from 1994 to 2007. At United he had responsibility for the Society’s corporate affairs activity including its public relations, public affairs, member relations, community and charitable activities.

Before joining United, he was Member & Public Relations Manager for Oxford, Swindon & Gloucester Co-operative for six years, prior to which he was Member Relations Officer for CRS (Southern Region) for five and a half years. He has worked for the Co-operative Movement for30 years. Mark was educated at Leeds, Warwick and Oxford universities and holds a BA (Hons.) iin Psychology & Philosophy and a MA in Industrial Relations.

Patrick Duguay


General Director, Coopérative de Développement Régional Outaouais-Laurentides (Québec, Canada)

A graduate of the Université de Montréal with a Bachelor of Science degree, he has participated in the founding of numerous co-operatives in diverse sectors, including tourism, agribusiness and information technologies. Deeply committed to the building of a more people-centred economy that is responsive to the needs of the community, Patrick Duguay has chosen the cooperative model as his preferred instrument for change.

For six years, he was president of the Société de diversification économique de l’Outaouais, an important investment fund administered entirely by regional economic development actors. Involved in his community, Patrick Duguay is part of numerous local and regional businesses and organizations's boards. He is also chair of the 'Chantier de l’économie sociale' board as well as chair of the Réseau d’investissement social du Québec (RISQ)'s board.

Isobel Findlay

Associate Professor, Department of Management and Marketing, Center for the Study of Co-operatives, University of Saskatchewan (Canada)

Dr. Isobel M. Findlay is associate professor of Management and Marketing at Edwards School of Business and researcher at the Centre for the Study of Co-operatives. She is also University co-Director of the Community-University Institute for Social Research, University of Saskatchewan.

She teaches and publishes widely on business communications, cooperative studies, Aboriginal entrepreneurship, and law and culture. Her research interests include communication, culture, and community; diversity in the workplace; Aboriginal and associative organizations; partnerships and governance; social economy; corporate social responsibility, performance indicators, and reporting standards.

Jean-Pierre Girard

Consultant, researcher, International Health Co-operative Organization (Québec, Canada)

Holding a master degree in co-op management, Jean-Pierre Girard has been working as an expert in collective enterprises such as co-ops and NPO since 30 years. He combines an academic experience by teaching in diverse universities in Quebec and Africa, participating in research projects direction and field practice as manager, consultant and expert with various organizations in Canada and elsewhere in the world. He has been the first executive director of the Quebec Housing Co-op Confederation. His last mandates as an expert were with the Flanders minister of employment in order to guide promoter of social enterprise and with the Wales government for the implementation of a network of home care co-ops dedicated for elderly people.

Over the time, he wrote numerous books, chapters of books, papers for peer reviews and working papers. In 2009, he has been a contributor of OECD book: The Changing Boundaries of Social Enterprises. Since 2001, he is on the board of the International Health Co-operative Organisation.

Rachel Griffiths


Co-founder and Partner, Reputation Consultancy (Manchester, United Kingdom)

Rachel Griffiths is co-founder of the Reputation Consultancy, an organization founded in 2009 that rapidly became recognized as having one of the most contemporary approaches to corporate reputation management.

An accredited Practitioner of the Institute of Public Relations and a member of the International Coaching Federation, Rachel co-founded The Reputation Consultancy after 15 years of experience in corporate reputation management working across a diverse range of industries including FMCG, retail, foodservice, and financial services. Those who have benefited from her approach include HSBC, Whitbread, Marks and Spencer and Cadbury and more recently the UK and international mutual and co-operative sectors. As former Deputy Chief Executive for the UK’s Mutual Insurance Sector, she led a board of 13 CEOs in a stakeholder engagement campaign to enhance the reputation of the sector among consumers, the regulator, media and government. Working with the UK’s Co-operative Industry, an economy worth £33bn, she has designed and delivered a framework for Co-operatives Fortnight, a national campaign to raise profile, enhance reputation and heighten levels of engagement with members. She continues to work with the UK’s Co-operative Sector on the International Year of Co-operatives 2012.

Rachel’s work in "How reputation management affects the bottom line" had her deliver a Reputation Management Conference with the CIPR (Chartered Institute of Public Relations). She is regularly invited to speak at events and has delivered key note speeches on "Reputation and the opportunity for the mutual insurance sector" at the ICMIF (The International Cooperative and Mutual Insurance Federation) conferences in Toronto and Manchester and ‘Rebuilding Reputation In Financial Services’ in London.

Jo M. Katambwe

Professor in the department of Humanities and Social Communication at the University of Quebec at Trois-Rivières (Québec, Canada)

He holds a BA in Communications from Université Laval and a Master of Communication at the University of Montreal, where he also earned his PhD degree in the same discipline specialization organizational theories. During his career, Mr. Katambwe held a research position at the federal Department of Communications, in which he worked on the computerization of work and the impact of new communication technologies. He subsequently worked for several years as a consultant for public and private organizations, while holding a teaching position in universities in Quebec and Ontario.

Christiane Lecoq

Communication Officer, Copland, Member of the executive committee, Confédération générale des Scop (France)

Christiane Lecocq started working in the co-operative movement by taking part in the creation of the Scop Copland in 1981. At that moment, the co-operative gathered 12 persons, all of them cooperating. In 1994, she became the Chief Executive Officer of the co-operative. Since then, she has worked on developing the organisation: in 2012, among the 48 employees of the governing board, 38 are associated and members of the cooperative.

At the same time, Mrs Lecocq used to work as an active member in a building and civil engineering organisation. In 1999, she was elected to be the president of the Aquitaine Regional Federation that gathers the Scop of engineering organisations. She has been a member of the Bureau National de la Fédération since 12 years, and, since 4 years, she has been holding the position of co-president of that committee. Since May 2008, she has also been the Communication Officer within the Executive Committee of the Scop Confederation.

Francyne Morin

Communication Consultant, 2012, International Year of Cooperative, Conseil québécois de la coopération et de la mutualité (CQCM) (Québec, Canada)

Francyne Morin holds a solid experience in both corporate communications and marketing-communications, acquired mostly in the cultural and media sectors. Before joining the Conseil Québécois de la coopération et de la mutualité, Mrs. Morin managed communications for major public Corporations, namely Télé-Québec, where she was in charge of the repositiong and rebranding of the television network as well as the Société de la Place des Arts, Montreal’s foremost cultural complex. Francyne Morin received a Bachelor’s degree in communications in London, UK.

Bernard Motulsky

Professor-researcher, Chairman of the Chair in Public Relations and Marketing Communication, UQAM (Québec, Canada)

Bernard Motulsky holds a Ph.D. in Philosophy and has over 25 years of experience in communications and public relations He is co-author of the book Comment parler aux médias (How to Talk to the Media). Chairman of the Chair in Public Relations and Marketing Communications (CPRMC) at UQAM, he began his career as an editor and journalist before becoming a professor of communication at Laval University and then at the department of social and public communication of UQAM.

Bernard Motulsky held several key positions within many different organizations including the Cossette Group, the Government of Quebec, the Montréal Exchange, and the Université de Montréal, where he was General Director of Communications until 2006. A keen observer and commentator, Mr. Motulsky has been Chair of the Advisory Board of the Autorité des marchés financiers (AMF) in Quebec since 2005.

In 2012, he launched the research axis « Communication and Cooperatives » of the CPRMC and supervised a study held by the Chair and the firm of market research Ipsos on the perceptions and the representations of the members and non-members towards the cooperatives organizations.